1. Introduction
YahMapp (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy and Cookies Policy explains how we collect, use, and share your personal information, as well as your rights regarding that information. By using YahMapp, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide to us directly, including:
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- Account Information: When you register on YahMapp, we collect your name, email address, password, and other information you provide. Legal basis: Contractual Necessity Article 6 (1) (b) of GDPR
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- Business Information: If you are a business, we collect information about your business, including business name, address, contact details, and descriptions of your services or products. Legal Basis: Contractual Necessity (Article 6(1)(b) GDPR)
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- Transaction Information: We collect information related to your transactions on YahMapp, including payment details. Legal Basis: Contractual Necessity (Article 6(1)(b) GDPR)
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- Communications: Any information you provide in your communications with us, such as customer support inquiries, reviews, and feedback. Legal Basis: Legitimate Interests (Article 6(1)(f) GDPR) or Consent (Article 6(1)(a) GDPR)
2.2 Automatically Collected Information
We automatically collect certain information when you use YahMapp, including:
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- Usage Information: Details about your interactions with YahMapp, such as pages visited, time spent on the platform, and links clicked. Legal Basis: Legitimate Interests (Article 6(1)(f) GDPR)
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- Device Information: Information about the device you use to access YahMapp, including IP address, browser type, and operating system. Legal Basis: Legitimate Interests (Article 6(1)(f) GDPR)
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- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your use of YahMapp. (See Section 6 for more details). Legal Basis: Consent (Article 6(1)(a) GDPR)
2.3 Information from Third Parties
We may receive information about you from third parties, such as social media platforms if you choose to link your account to YahMapp.
Third Party Data holders
- FLUENTCRM – email marketing/lead generation (Consent (Article 6(1)(a)
- Google analytics – traffic and clicks measuring (Legitimate Interest (Article 6(1)(f))
- Yoast SEO – optimise website for Google ranking (Consent (Article 6(1)(a))
- WooCommerce – helps to create online market store on the website (Contractual Necessity (Article 6(1)(b))
- Hotjar – tools that helps visualise how the user is interacting with the website (Legitimate Interest (Article 6(1)(f))
- Elementor – page and post builder (Contractual Necessity (Article 6(1)(b))
- Envanto – elementor add-on with extra features (Contractual Necessity (Article 6(1)(b))
Data Protection Agreements
At Yahmapp we are committed to providing the best possible protection for your personal
data. To do this, we ensure any third party company data holder has a Data Protection
Agreement ensuring they hold your data responsibly.
FluentCRM (Email Marketing/Lead Generation)
FluentCRM provides a Data Processing Agreement (DPA) outlining its role as a data
processor, ensuring compliance with data protection laws such as GDPR, covering data
security, retention, and sub-processors.
Google Analytics (Traffic and Clicks Measuring)
Google offers a Data Processing Amendment (DPA) under the Google Cloud Terms of
Service, detailing how personal data is processed on behalf of the business, along with
security practices and responsibilities.
Yoast SEO (Website Optimization for Google Ranking)
Yoast provides a Data Processing Agreement (DPA) defining its role in processing personal
data, ensuring compliance with GDPR, and outlining data storage, access, and handling
procedures.
WooCommerce (Online Store Creation)
WooCommerce (owned by Automattic) provides a Data Processing Agreement (DPA) in
compliance with GDPR, outlining how customer data is processed, including data security
and the business’s responsibility to obtain consent when necessary.
Hotjar (User Interaction Visualization Tool)
Hotjar offers a Data Processing Agreement (DPA) to ensure GDPR compliance, detailing
how personal data is processed and how sensitive user data is handled.
Elementor (Page and Post Builder)
Elementor provides a Data Processing Agreement (DPA) to businesses, ensuring GDPR
compliance, specifying data processing roles, storage, and security measures.
Envato (Elementor Add-on with Extra Features)provides a Data Processing Agreement
(DPA) to ensure GDPR compliance, outlining terms for data handling, security, and access,
ensuring personal data is processed in accordance with GDPR requirements.
3. How We Use Your Information
We use the information we collect for various purposes, including:
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- Providing and Improving Our Services: To operate and maintain YahMapp, process transactions, and improve our platform.
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- Communication: To communicate with you about your account, respond to your inquiries, and provide customer support.
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- Marketing: To send you promotional materials and offers, with your consent where required by law.
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- Personalization: To personalize your experience on YahMapp and show you content and advertisements that may interest you.
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- Analytics: To analyze usage patterns and improve our platform.
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- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. How We Share Your Information
We may share your personal information with:
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- Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
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- Business Partners: Trusted business partners with whom we collaborate to offer services on YahMapp.
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- Legal and Regulatory Authorities: If required by law or to protect our legal rights, we may disclose your information to law enforcement or other governmental authorities.
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- Other Users: Certain information you provide, such as business details and reviews, may be visible to other users on YahMapp.
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- Consent: With your consent, we may share your information for other purposes not listed here.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your information.
6. Cookies and Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the site owners.
6.2 How We Use Cookies
We use cookies and similar technologies to:
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- Remember Your Preferences: Such as your login details and settings.
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- Analyze Usage: To understand how you use Yahmapp and improve our platform.
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- Personalize Content and Ads: To show you content and advertisements tailored to your interests.
6.3 Types of Cookies We Use
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- Essential Cookies: Necessary for the operation of YahMapp. Without these cookies, certain features cannot function properly.
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- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around YahMapp.
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- Functionality Cookies: Used to recognize you when you return to YahMapp and personalize our content for you.
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- Targeting Cookies: Record your visit to YahMapp, the pages you have visited, and the links you have followed. We use this information to make YahMapp and the advertising displayed more relevant to your interests.
6.4 Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of Yahmapp.
7. Your Rights
You have certain rights regarding your personal information, including:
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- Access: The right to request access to your personal information.
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- Correction: The right to request correction of inaccurate or incomplete personal information.
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- Deletion: The right to request deletion of your personal information.
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- Objection: The right to object to the processing of your personal information for certain purposes.
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- Restriction: The right to request restriction of processing of your personal information.
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- Portability: The right to request the transfer of your personal information to another party.
To exercise any of these rights, please contact us at [Contact Information]. We may request proof of identity before fulfilling such requests.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of YahMapp after such changes constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy, please contact us at:
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- Email: Contact@yahmapp.com
You have the right to request more information about any third parties we share your data with and to request that your data is deleted from their systems. You also have the right to request access, request amendments, request further details on your data. To exercise these rights, please contact us at [Zuhaib@Yahmapp.com].